Mission Statement: Supporting University operations through innovative solutions and expertise.

Support Operations is a division of University Facilities and Services; we provide critical support to University Facilities and Services divisions and to the University of Rochester’s numerous divisions and departments. Computer Services, Customer Service Center, Horticulture and Grounds, Mail Services, Recycling and Sustainability Coordinator, Materials Management, Auto Shop and Vehicle Fleet all make up the Support Operations team. Support Operations is responsible for assisting Facilities and Services manage over 12 million gross square feet of building space and 655 acres while serving the main River Campus, the Medical Center, the Eastman School of Music, the Memorial Art Gallery and several other specialized sites. Thanks to our talented and dedicated staff, the Support Operations team is known as a first-in-class quality service organization. We take pride in being there when the customer needs us, providing helpful, friendly service and being experts in each of our distinct areas of operation. We are to advance the mission and programs of Support Operations and to serve as a steward of University resources.