Facilities Operations
Asset Management
The Asset Management department within University Facilities and Services is dedicated to delivering operational excellence, reliability, and strategic asset stewardship in support of the University of Rochester’s mission in education and healthcare

Through the collaborative efforts of Asset Operations, Customer Service, Materials Management, Safety and Compliance, Project Management, and Training, we ensure the full lifecycle performance of University assets—providing 24/7 service responsiveness, proactive maintenance, regulatory compliance, and efficient resource management.
Guided by a shared mission to empower our community through innovation, trust, and continuous improvement, and inspired by the University’s Meliora values — ever better — we strive to create an integrated, high-performing environment that enhances safety, sustainability, and customer satisfaction. Our vision is to be a benchmark in asset management, fostering a culture of excellence that supports the University’s long-term growth and success.
Contacts

Chance Sullivan, Director
E: csulli20@facilities.rochester.edu
P: (585) 703-3627
Kristin Wolcik
- Manager
- Asset Operations
- 402-5641
- kwolcik@facilities.rochester.edu
Kim Lonon
- Manager
- Customer Service Center
- 273-4567
- klonon@facilities.rochester.edu
Mark Fiorillo
- Manager
- Materials Management
- 275-6921
- mfioril2@ur.rochester.edu
Melissa Masseth
- Project Manager II
- Project Management
- 315-7967
- mmasseth@facilities.rochester.edu
Email Directory
assetmanagementteam@facilities.rochester.edu
pm_team@facilities.rochester.edu
aeroscout_team@ur.rochester.edu
Asset Management Update Form