Customer Service Center

The Facilities Customer Service Center, also known as CSC, is a vital operation that operates 24/7/365 to provide coverage and handle service calls for the entire University and Medical Center complex.

CSC's responsibilities include managing a wide range of issues, such as building and mechanical repairs, maintenance, environmental services, computer support, and snow removal, among others.

At the heart of this operation are fourteen dedicated specialists who staff the central command center, managing an average of 10,000 phone calls and 1700 building automation alarms and fire/flood alerts every month. As the University and Medical Center complex expands, so does the CSC, ensuring that it can meet the evolving needs of the UR community.

Place Service Request

273-4567

Contacts