The Campus Mail Center is located in the lower level of Todd Union and is open Monday through Friday, 9am to 5pm, Saturdays 10 am to 2pm (academic year only)
In addition to offering most of the services that a regular post office would offer, we are able to ship out and receive letters and packages using USPS, FedEx, UPS and DHL. The mail center also processes all on-campus student mail. Mailboxes are accessible during extended building access hours when school is in session. Packages too large to fit into a mailbox may be picked up at our service window during regular business hours.
Each student is provided with a Campus Mail Center box (which remains the same for four years) to receive both U.S. and campus mail.
Who Can Have One: All full-time faculty members, administrative department, full time students.
How to get one: Come to the front window at the Campus Mail Center.
Although we are not an official United States Post Office, we provide all the basic shipping services including:
We also provide services with UPS, FedEX and DHL. We will do our best to recommend the best shipper for your needs. We have a variety of envelopes and packaging to accommodate most shipping needs. Reminder: All parcels must be packaged properly to avoid any damage in shipment. International bound mail over 13 ounces requires a custom declaration form.
For postage sales the Campus Mail Center window is open Monday -Friday 9am-5pm, Saturday 10am-2pm (academic year only.) The mail drop is located next to the front window. Mail is picked up from the USPS at 5pm each day. All outgoing mail must be received at the Campus Mail Center no later than 5:00pm to ensure same-day delivery to the United States Post Office.
In addition, the Campus Mail Center offers a wide variety of services for sending mail:
First Class Mail: Standard delivery for letters, postcards and packages up to 13 ounces. Postage is based solely on weight. To see the cost and estimate delivery time click here.
Priority Mail: 2 to 3 day delivery for letters and packages up to 70 pounds. Prices are based on weight and destination. Destinations are divided into zones, so the farther away the destination of your package, the more it costs to send it. To see the cost and estimated delivery time click here.
Express Mail: Next day delivery to most zip codes for letters and packages up to 70 pounds. To see the cost and estimated delivery time click here. Express Mail provides proof of mailing, up to $100 with the option to add more insurance up to $5000. Coverage is only provided for the actual value of items.
Parcel Post: A less expensive alternative for sending packages up to 70 pounds. Delivery time averages 5 to 11 days. Prices depend on weight and destination and are zoned the same as Priority Mail. To see the cost and estimated delivery time click here.
Media Mail: The least expensive way to send books, cds or videos, up to 70 pounds. Delivery time averages 5 to 11 days. Prices are based solely on weight. To see the cost and estimated delivery time click here.
Extra services that can be combined with the above items:
Certified Mail: Also provides proof of mailing. Most commonly used with Return Receipt (see below). Can only be used with First Class and Priority Mail.
Delivery Confirmation: Online tracking for packages. Provides delivery date and time. Click here to track. Can only be used with Priority Mail, Parcel Post, Media Mail and First Class packages.
Insured Mail: Covers against damage or loss up to $5000. Can be used with all classes of mail. Items must not be insured for more than their value and coverage is only provided for their actual value.
Return Receipt Requested: Provides the mailer with a postcard that shows the date and time of delivery and the recipient's signature. Use a Return Receipt if you need physical proof of delivery or a signature requirement for delivery. A Return Receipt can only be requested with Certified Mail, Registered Mail, mail Insured for more than $200, mail sent COD and Express mail.
Return Receipt Requested Electronic: Provides the mailer with an email that shows the date and time of delivery and the recipient's signature. Use a Return Receipt if you need proof of delivery or a signature requirement for delivery. An Electronic Return Receipt can only be requested with Certified Mail, Registered Mail, mail Insured for more than $200, mail sent COD and Express mail.
Signature Confirmation: Online tracking for packages with an additional signature requirement for delivery. Provides delivery date and time. Click here to track. A physical copy of the signature can be requested. Can only be used with Priority Mail, Parcel Post, Media Mail and First Class packages.
International Air Mail: Delivery by air of letters and parcels to virtually anywhere. Letters normally take 7 to 10 days for delivery. Parcels take 7 to 14 days. The maximum weight for Letter-post is 4 pounds. The maximum weight for Parcel-post depends on the destination and will be either 44, 66 or 70 pounds. For pricing click here.
Global Priority Mail (GPM): 3 to 5 day delivery for letters and light parcels up to 4 pounds. Available to a limited number of countries.
Express Mail (EMS): 3 to 5 day delivery for letters and parcels.
Insured Mail: Covers agains loss or damage.
Return Receipt Requested: Provides evidence of delivery to addressee. Can only be used with registered mail or International Express Mail.
We also offer alternatives to the US Postal Service which are available at the Package Store. These services include:
All mail and packages addressed to students on campus should follow the format below
(where XXXX is the last four numbers of the student's mailbox):
Student Name CMC Box #27XXXX University of Rochester 500 Joseph C. Wilson Blvd. Rochester, New York 14627
Letter Mail: In order to receive mail on campus, students are required to have a Campus Mail box. Your campus address must appear on all incoming mail and packages. Incoming letter size mail is placed into the student’s mailbox and is available to be picked up after 10:30am. If mail is received without your CMC box number it may be delayed. Do not include your dorm address, there is no direct delivery of mail to student dorms. Students are expected to check and empty their mailbox on a regular basis.
Package Mail: The Campus Mail Center receives packages from all of the major carriers throughout the day.
Students and box holders receiving packages or items that are too large to fit into your box are notified via email from the Campus Mail Center (CMC) when the package is ready for pickup. Each email represents one package. You will need a photo ID, preferably your UR ID card, to pick up your package. Students are responsible for picking up their packages in a timely manner; packages that are not picked up within two weeks are returned to sender.
Packages can be picked up at the package store window during open hours. Please wait until you receive an email from the CMC to pick up your package; notifications directly from carriers and/or companies such as Amazon only indicate that the package has been delivered to the University and does not signify that the package has been processed through the CMC. Our staff is working diligently to make sure your package is processed quickly.
To reach their tracking page.
To set up mail forwarding you first need to know about what type of things we can forward to you:
First: Only first class letters and flats can be forwarded.
Second: All other mail is either returned to sender or recycled. This includes magazine subscriptions!
Third: All packages such as from USPS, FedEx, UPS, and DHL cannot be forwarded and will be returned to sender. Or you will need to contact us and generate a new shipping label addressing it from your CMC box to your temporary/permanent address. Please email us at firstname.lastname@example.org for more information.
To set up your mail forwarding please visit: https://www.facilities.rochester.edu/mail_forwarding/
Once there you will be asked for your student ID number NOT your NetID. Everyone was emailed their own password, however if you have forgotten yours there is a “Forgot Password: link to recover it. Click that button, enter your Student ID number and a new password will be emailed to you.
Office mail delivery is for University-related business only. However, if you would like the convenience of a campus address for personal mail and packages, consider renting a campus mailbox. A personal on-campus delivery address is only $30 for six-months or $60 for a year-long rental. Mailboxes are located in the Todd Union Building. Stop by the Campus Mail Center for more information or contact 275-3991.
For University Faculty and Staff: With the height of online-shopping season upon us, please remember that personal packages/purchase shipments should not be addressed for delivery to your department.
The Campus Mail Center now accepts departmental blue requisitions for all services in addition to cash, check and Student Flex cards.
Forever stamps are good for mailing a First Class (1 oz.) letter and can be used at any time regardless of any future postage increases. The Postal Service rate for forever stamps is currently .49 cents. Booklets of 20 can be purchased for $9.80. Larger quantities may be ordered by contacting email@example.com or calling 275-3991.
Students may send and receive faxes at the Campus Mail Center.