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University Facilities and Services


UMS: Campus Mail Center

Todd Union - River Campus  •  Box 270002  •  Rochester, NY  •  14627-0002

Campus Mail Center

Package Store at Campus Mail Center

Quick Links

Contact Us

Address: Todd Union - River Campus, Box 270002, Rochester, NY 14627-0002
Hours: Mon. - Fri. 9am-5pm, Sat. 10am-2pm (academic year only)
Closed Sundays and University Holidays

Amy Mirabella
Pete Lootens
Working Leader
Package Store585.275.7495

Box Rental

Each student is provided with a Campus Mail Center box (which remains the same for four years) to receive both U.S. and campus mail. Who Can Have One: All full-time faculty members, administrative department, full time students. How to get one: Come to the front window at the Campus Mail Center.

Sending Mail

For postage sales the Campus Mail Center window is open Monday -Friday 9am-5pm, Saturday 10am-2pm (academic year only.) The mail drop is located next to the front window. Mail is picked up from the USPS at 5pm each day. All outgoing mail must be received at the Campus Mail Center no later than 5:00pm to ensure same-day delivery to the United States Post Office.

In addition, the Campus Mail Center offers a wide variety of services for sending mail:

Receiving Mail & Packages

All mail and packages addressed to students on campus should follow the format below
(where XXXX is the last four numbers of the student's mailbox):

     Student Name
     CMC Box #27XXXX 
     University of Rochester
     500 Joseph C. Wilson Blvd.
     Rochester, New York 14627

Letter Mail

In order to receive mail on campus, students are required to have a Campus Mail box. Your campus address must appear on all incoming mail and packages. Incoming letter size mail is placed into the student’s mailbox and is available to be picked up after 10:30am. If mail is received without your CMC box number it may be delayed. Do not include your dorm address, there is no direct delivery of mail to student dorms. Students are expected to check and empty their mailbox on a regular basis.

Package Mail

The Campus Mail Center receives packages from all of the major carriers throughout the day.

Students and box holders receiving packages or items that are too large to fit into your box are notified via email from the Campus Mail Center (CMC) when the package is ready for pickup. Each email represents one package. You will need a photo ID, preferably your UR ID card, to pick up your package. Students are responsible for picking up their packages in a timely manner; packages that are not picked up within two weeks are returned to sender.

Packages can be picked up at the package store window during open hours. Please wait until you receive an email from the CMC to pick up your package; notifications directly from carriers and/or companies such as Amazon only indicate that the package has been delivered to the University and does not signify that the package has been processed through the CMC. Our staff is working diligently to make sure your package is processed quickly.

Tracking Mail

To track a package you need the tracking number and the service through which it was sent. Click on the service provider below to reach their tracking page.

Forwarding Student Mail

To set up mail forwarding you first need to know about what type of things we can forward to you:
First: Only first class mail and packages can be forwarded.
Second: All other mail is either returned to sender or recycled. This includes magazine subscriptions!
Third: All non-USPS packages such as from FedEx, UPS, and DHL cannot be forwarded and will be returned to sender.

To set up your mail forwarding please visit:

Once there you will be asked for your student ID number NOT your NetID. Everyone was emailed their own password, however if you have forgotten yours there is a “Forgot Password: link to recover it. Click that button, enter your Student ID number and a new password will be emailed to you.

Campus Mailbox Availability

Office mail delivery is for University-related business only. However, if you would like the convenience of a campus address for personal mail and packages, consider renting a campus mailbox. A personal on-campus delivery address is only $28 for six-months or $56 for a year-long rental. Mailboxes are located in the Todd Union Building. Stop by the Campus Mail Center for more information or contact 275-3991.

For University Faculty and Staff:
With the height of online-shopping season upon us, please remember that personal packages/purchase shipments should not be addressed for delivery to your department.

Payments Accepted

The Campus Mail Center now accepts departmental blue requisitions for all services (except US Postal Money Orders) in addition to cash, check and Student Flex cards.

Holiday and Forever Stamps

Forever stamps are good for mailing a First Class (1 oz.) letter and can be used at any time regardless of any future postage increases. The Postal Service rate for forever stamps is currently 49 cents. Booklets of 20 can be purchased for $9.80. Larger quantities may be ordered by contacting or calling 275-3991.

Holiday stamps are now available at the Campus Mail Center. Current inventory includes: Gingerbread Houses, Kwanzaa, Poinsettia, Eid, Santa and Sleigh, Hanukkah, Madonna of the Candelabra by Raphael, and the international Global Holiday Evergreen Wreath. Holiday stamps are forever stamps and can be used anytime in the future regardless of price change.

Available to Purchase

  • Postage Stamps
  • Metered Postage
  • Express and Overnight Envelopes
  • Flat rate and various size cardboard boxes
  • Regular and Padded Envelopes
  • Money Orders are no longer available due to contractual changes with the Postal Service.

Fax Service

Students may send and receive faxes at the Campus Mail Center.

  • $1 per page for Faxes sent within the United States and all received faxes
  • $5 for first page and $1 for each additional page for International.
  • When receiving faxes, be sure to have the sender include your CMC Box.