Support Operations
Policies and Procedures
TABLE OF CONTENTS
SUPPORT OPERATIONS
10.001 Appropriate Decorum
Policy
10.002 Equipment and Vehicles
Policy
10.003 Driver's License
10.004 Time Reporting and Kronos Rounding Rules Policy
10.005 Time Off Issues
10.006 Break Time and On-Time to Work Policy
10.007 Overtime Policy
10.008 Work Order and Reporting Issues
10.009 Computer Usage and E-mail Policy
10.010 Materials Procurement Issues
10.011 Scrap Material Policy
10.012 General Issues Policy
COMPUTER SUPPORT
20.001 Famis Work Order Priority
Policy
20.002 Famis Usernames Policy
20.003 Standard Computer Name
20.004 Standard Use of FAMIS Notes
20.005 Standard Competency
CUSTOMER SERVICE CENTER
30.001 Notification of Routine
Chilled Water Maintenance
30.002 Annual Review of Standing Work Orders
3
30.003 Request and Preparation of Shutdown/Project
Notifications
LANDSCAPING AND GROUNDS
40.001 Auto Shop Repair Bay Policy
40.002 Vehicle Maintenance Scheduling Procedure
40.003 Misused or Abused Equipment Policy
MAIL SERVICES
50.001 Foreign Currency Check
Acceptance Policy
50.002 Courier Training Procedure
50.003 Cash Pouch Transport Procedure
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